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Terms & Shipping

Purchases through this site are made through Sofitys directly for MTP kits. Be sure to follow and understand Sofitys ordering policy.
All sales are final at the terms and conditions of Sofitys. All purchases are the sole responsibility of the purchaser at the time of the sale.

  • International shipments - will be automatically sent and quoted via Fed-Ex Ground. Overnight shipping methods are subject to special packaging fees and will require higher rates and lead times. All orders ship out from our facility after confirmed payment, materials availability dependent.
  • Special packaging fees will apply when necessary.
  • All orders produce Fed Ex shipping number, that number will be generated through email at the time of actual shipment processing, and not at the time of sale. Hazardous and packaging fees apply on all flammable liquid shipments.

Beware! Overnight hazardous shipments can get expensive.

The carrier (Fed-Ex) assess their own fees which we have no control over. Air shipment and hazardous fees are most common. Contact us for a quote before choosing any Air Method of shipment.

  • All hazmat shipments are assessed an additional handling fee.
  • All address changes must be made prior to placing an order. Any cost incurred by Sofitys to forward items will be billed to customer.
  • Packaging Fee: 48
  • Packaging Fee Per Extra Kit: €7,20
  • Shipments will be billed at the prices, terms and conditions of sale in effect on the day of shipment. Price and terms of conditions of sale are subject to change without notice.
  • Shipments are …… Belgium. Shipping and handling fees and hazardous materials fees are to be paid by the buyer.
  • Air shipments must be placed, however may not go out that same day.
  • Terms for Europe……….. (Money Order, Cashier’s Check or Company Check). We accept Visa, MasterCard and American Express for payment through Paypal.
  • Terms for International Wire Transfer. All payments are to be made in Euro only! Buyer is responsible for transfer fees. Orders will not ship missing wire fees.
  • Most of our Products are intended for use by professional technicians. All repairs should be made in strict accordance with the guidelines contained in “Procedures for Repair”.
  • Color matching and completed repair appearance are to be determined by the technician making the repair and are not warranted by Multi-Tech® Products or its distributors.
  • Freight Claims and Shipping Damage must be reported within 24 Hours of receipt of shipment.
  • Shipping Errors by Sofitys must be reported within 48 Hours of receipt of product to make a claim.